Last updated: 13 April 2026
Protecting your personal data is a priority for VELVET GALERIE / BENIX. This privacy policy explains how we collect, use, and protect your information when you browse our website https://benix.shop/
1. Data controller
The controller of personal data is:
- Company name: VELVET GALERIE
- Registered office: 138-140 Marché Dauphine, Lot N°71, 138 Rue des Rosiers, 93400 Saint-Ouen-sur-Seine
- Contact e-mail: contact@benix.shop
2. Data collected
We only collect data necessary to provide our services.
- Information you provide: name, e-mail address, phone number (via the contact form or newsletter sign-up).
- Transaction data: if you make a purchase, we retain order details (payment is handled by a secure provider).
- Automatically collected data: IP address, browsing data (cookies), device used.
3. Purposes of processing
Your data is processed for the following purposes:
- Responding to contact requests.
- Managing orders, deliveries, and invoices.
- Sending newsletters or promotional offers (only with your consent).
- Improving site performance and usability.
4. Legal basis
Under the GDPR, processing is based on:
- Your consent (e.g. newsletter sign-up).
- Performance of a contract (e.g. processing an order).
- Our legitimate interest (e.g. ensuring site security).
5. Data recipients
Your personal data is never sold to third parties. It may be shared with our service providers for the proper operation of the site:
- Website host: OVH
- Analytics tools: Google Analytics
- Payment / delivery services: CAWL by LCL, La Poste
6. Retention period
We retain your data only as long as necessary for the stated purposes:
- Contact requests: 2 years after the last exchange.
- Customer data: for the duration of the commercial relationship, then 5 years of legal archiving.
- Newsletter: until you unsubscribe (link included in each e-mail).
7. Your rights
You have the following rights regarding your data:
- Right of access and rectification.
- Right to erasure (“right to be forgotten”).
- Right to restriction and objection to processing.
- Right to data portability.
To exercise these rights, contact us at: contact@benix.shop. If you believe your rights are not being respected, you may lodge a complaint with the CNIL (www.cnil.fr).
8. Cookies
Our site uses cookies to improve your experience.
- Technical cookies: required for the site to function.
- Analytics cookies: to measure audience. You can configure your preferences via the consent banner shown on your first visit.
9. Security
We implement technical (e.g. HTTPS/SSL) and organisational security measures to protect your data against unauthorised access, loss, or alteration.